Privacy Policy
Last Updated Date : December 30, 2021
1. Introduction
1.1 Moniwar Co., Ltd.’s goal is to make wonderful games for everyone to
enjoy. We, respect the privacy of everyone who uses our games (the “Game” or
“Games”), that are available via the Apple App Store, Google Play Store, and/or on
Facebook (the “Website” or “Websites”) and any related services which we or our
group companies may provide to you from time to time (together with the Games and
Website, the "Services"). In this document we refer to Moniwar Co., Ltd. as
"Moniwar" "us", "we" or "our" and we refer to you as "you" and "your".
This document, the "Privacy Policy", explains how we collect, process and store any
personal data belonging to you, overall information about you which is personally
identifiable such as your name, address, telephone number or email address. Such
information is referred to throughout this policy as "Personal Information" or "data".
By accessing and/or using our Services you consent to us collecting, processing,
storing and sharing your Personal Information in the ways set out in this Privacy
Policy. If you have any concerns about providing data to us or having it used in any
manner permitted in this Privacy Policy you should not use our Services. As set out
in the terms and conditions relating to our Services, you must be at least 13 years
old to access and/or use our Services. If you are between the ages of 13 and 18, you
represent that your legal guardian has reviewed and agreed to these Terms.
We never knowingly collect or solicit any information from anyone of 13 years and
younger. The App and its content are not directed at nor made look to appeal to such
persons. Parents or guardians that believe that we hold information about their
children aged 13 and under may contact us at privacy@moniwar.io
2. Information we collect about you, and how we collect it
2.1 We may collect and process the following data about you:
information that you provide us with when you fill in forms when accessing and/or
using our Services directly or using a third party social network or service (for
example, using our services using your Facebook account), or when you create
an account with us;
details of your use of our Services and the resources that you access (for
example, information about how and when you play our Games or visit our
Website, what device you use to access our Services or, details regarding profile
visits);
if you contact us or respond to messages and communications that we send to
you, we may keep a record of that correspondence;
your interactions with us on our social media channels such as Facebook;
we may obtain information about you from third parties who hold data about you
and who agree to share this data with us; and
information we collect via cookies and other similar technologies, as explained
further below.
Cookies & Tracking Devices
We may use cookies and similar tracking devices in our Services. These
technologies is a small bit of record-keeping information that websites often store on
your computer or mobile device. These technologies operate either by placing a
small file which stores some information on your computer or mobile device; and/or
by accessing information on your device. We use cookies and similar technologies:
to allow us to recognize you and your device, for example by identifying your IP
address;
to allow our Services to interact with a third party social network or platform
(where you have chosen to allow such interaction);
to allow our payment processors to process your payment instructions;
to enable us and third parties to provide you with more customized services, for
example to provide our services in the correct language or to enable the provision
of more relevant advertising to you; and
to collect data such as: your device’s model, operating system and screen size,
the other applications installed on your device, and information about how you use
our Services.
By accessing and/or using our Services you consent to our use of cookies and
similar technologies in accordance with this Privacy Policy. You can disable cookies
through your web or phone browser settings but you may find you are not able to
enjoy all the features of our Services if you do so. Alternatively, if you do not wish us
to collect data as described in this section, you should stop using our Services.
Advertisers on mobile devices sometimes use advertising (or ad) identifiers to enable
and optimize their advertising. Ad identifiers are non-permanent, non-personal,
device identifiers such as the Android advertising ID and/or Apple’s ID for
advertising, or IDFA. When we advertise our Services on mobile devices, we may
use your device’s advertising identifier and other information associated with it, to
help us to deliver ads that relate to your interests and to improve and measure the
effectiveness of ad campaigns. You can choose to prevent your device’s ad identifier
being used for interest based advertising, or you can reset your device’s ad identifier,
by changing the settings of your device. Settings vary from device to device but if
you are using an Apple device with iOS 7 or later you can find the ad identifier
settings under Settings, and if you are using a Google Android device running
Android 2.3 or later you can find the ad identifier settings in your app drawer under
Google Settings.
Payment Information
When you purchase Services on our game or website, we may collect certain
payment information from you on behalf of our payment service providers, but this
information is temporarily cached in a way that is unreadable by Moniwar.
When you purchase items via our apps (such as those you can purchase in the
Apple App Store or the Google Play Store) we do not collect or store any payment
information from you.
3. How will we use your Personal Information?
3.1 You agree that we (or a supplier or group company acting on our behalf and only
under our instructions) may use your Personal Information for the purposes of:
contacting you, for example as part of our customer support or to send you
updates about our Services;
managing your account and relationship with us and improving your experience
when you use our Services;
improving our Services, for example by helping us fix bugs or by providing
Services updates;
research, surveying, and engaging with you, for example by sending you
communications (including by email) for these purposes;
marketing and promotion of our Services or related products, for example sending
you communications (including by email) for these purposes on our, or a third
party's behalf. For example, we might send you information about merchandise
relating to our Services If you do not want us to use your data in this way please
let us know by contacting us at support@moniwar.io or the respective
customer service e-mail address assigned differently to each Service;
to personalize and optimize our Services, promotional content and advertising to
you. For example, we may use the information we collect through cookies, and
similar technologies. If you do not want us to use your data in this way, you can
opt-out by following the steps at section 3 section 2 above;
to create reports, analysis or similar services for use by us for the purposes of
research or business intelligence, for example to track potential problems or
trends with our Services;
preventing cheating, crime or fraud. We may also need to pass your information to
fraud prevention agencies and other organizations involved in crime and fraud
prevention;
as otherwise expressly set out in this Privacy Policy or as required by law.
4. Will we share your Personal Information with third parties?
4.1 We will only share your data with third parties (for example, our group companies
or suppliers):
with your consent (including as set out in this Privacy Policy);
as reasonably necessary in order to provide the Services to you (for example, by
providing your Personal Information to suppliers we may use to fulfil the Services
or to communicate with you);
where it is necessary to carry out your instructions (for example, to process a
payment instruction we must provide your Personal Information to our payment
processors);
where your data is on an anonymous and aggregated basis, meaning you could
not be personally identified from it;
when you submit information as part of a competition or otherwise interact with our
social media channels (for example, by providing a testimonial about one of our
Services) we may publish the information you submitted, alongside your name
and home country on our website(s) and social media channels;
as we reasonably believe is permitted by law or regulation;
in order to comply with any legal obligation, or in order to enforce or apply our
terms and conditions and/or any other agreement with you; or to protect the rights,
property, or safety of Moniwar, our users, or others;
in the event that there is a sale of the assets of Moniwar or corporate
restructuring, or as a result of a change of control of Moniwar or one of its
group companies, or in preparation of any of these events. Any third party to
which Moniwar transfers of sells Moniwar's assets will have the right
to continue to use the personal and other information that you provide to us in the
manner set out in this Privacy Policy. We will not sell or rent your information to
any third party outside of these circumstances.
5. Interaction with social networks or platforms
5.1 You may allow our Services to interact with third party social networks or
platforms (such as Facebook or Apple’s Game Center), which will provide data about
you to us. These applications or websites are created and maintained by a third
party which is not a part of, or controlled by Moniwar. You should ensure that
you read their terms of service and privacy policies to understand how they treat
your data and what data they might share with us.
You understand that where you allow our Services to interact with any third party
social network or platform, we may share data about you with your contacts and
other users of our Services (and vice versa) in order that you may enjoy playing
socially (the “Social Data”). This Social Data may include your name, your social
media profile picture, your activity status (including the time and date you last used
our Services) and your scores and/or progress in our games.
You can make changes to what data a third party social network or platform shares
with us, or stop our Services interacting with that social network or platform by
adjusting your settings with that third party provider, however you may find you are
not able to enjoy all of the same features of our Services.
6. For how long will we retain your information?
6.1 We will retain your Personal Information for as long as is necessary to fulfil the
purposes for which it was collected or as needed to provide you with Services. We
may retain your Personal Information after you have closed any account you have
with us or after we have stopped providing Services to you if retention of your
Personal Information is reasonably necessary to comply with our legal obligations,
meet regulatory requirements, resolve disputes between members, prevent fraud,
cheating or abuse, or enforce this Privacy Policy or any other agreement we may
have with a user.
7. Will we transfer your Personal Information overseas?
7.1 Your Personal Information may be transferred to, and stored at, a destination
outside VietNam. It may also be processed by staff operating outside VietNam who work
for us or for one of our suppliers. We will take all steps reasonably necessary to
ensure that your Personal Information is treated securely and in accordance with this
Privacy Policy.
8. How do we protect your Personal Information?
8.1 The security of your Personal Information is very important to us. We maintain
appropriate technical and physical safeguards to protect your Personal Information
against accidental or unlawful destruction or loss, alteration, unauthorized disclosure
or access, use and all other unlawful forms of processing of the data in our
possession. However, since the internet is not a completely secure environment we
cannot guarantee that information you transmit via our Games will not be accessed,
disclosed, altered or destroyed by breach of any of our safeguards.
9. Links from our Services
9.1 We may provide links to third party websites from our Services. You understand
that when you click on these links any data which you provide afterwards is subject
to that third party's privacy policy and not to ours. Although we will try only to link to
reputable websites, Moniwar takes no responsibility for the content, safety or
security of any third party website.
10. Your rights in relation to your Personal Information
10.1 We want to make sure that your Personal Information is accurate and up to
date. You may ask us to modify, correct or remove information by contacting us at
support@moniwar.io or the respective customer service e-mail address
assigned differently to each Service.
10.2 Information that you have shared via our Services on any social network or third
party platform cannot be amended or deleted by us where it is in the control of that
social network or third party platform. In addition, where any third party copies
information which you have made available via the use of our Services (for example,
one of your friends on a social network you allow to interact with your account), we
may not be able to amend or delete it because it may not be in our control.
11. How to contact us
11.1 To find out more about how your Personal Information will be used please
contact us by email at support@moniwar.io or the respective customer
service e-mail address assigned differently to each Service.
12. Legal matters
12.1 If any court or other competent authority finds any of the terms of this Privacy
Policy to be invalid or unenforceable, the other terms of this Privacy Policy will not be
affected.
This Privacy Policy is governed by and interpreted in accordance with the laws of
VietNam. Any dispute arising in connection with this Privacy Policy will be subject to the
exclusive jurisdiction of the courts of VietNam unless you choose the courts of your
home country. We are constantly innovating and looking for new ways to improve
our Services and our Games. We reserve the right to change, amend and/or modify
this Agreement, in whole or in part, at any time, and when we do so, we will provide
you with reasonable notice that a change, amendment or modification has been
made. You hereby acknowledge and agree that such changes, amendments and/or
modifications will become effective when posted on the Service or as otherwise
provided by us. If you object to any of the changes you should immediately stop
using our Services and close any account you may have with us.
13 Compliance to the EU General Data Protection Regulation
13.1 This clause concerns you if you are residing in Europe and using our service
and we strongly advise that you understand the terms of this clause if this concerns
you.
13.2 We at Moniwar will take necessary actions to protect your personal
information and comply with the General Data Protection Regulation (the “GDPR”) of
the European Union.
13.3 We define and process personal information in compliance to the GDPR, and
collect personal information in order to provide service, and will discard the collected
personal information as soon as the purpose of collecting the information has been
fulfilled.
13.4 We collect personal information including but not limited to your account
information (including your Facebook account), information about your Facebook
Friends, Push Notification token, your unique device ID, in order to properly provide
service to you.
13.5 We will comply with and follow the procedures and methods listed in the GDPR
when you wish to exercise your rights defined in the GDPR including but not limited
to viewing, correcting, deleting, and limiting your personal information we have
access to.
13.6 Moniwar provides specialized customer service to ensure the your rights
defined in the GDPR including but not limited to viewing, correcting, deleting, and
limiting your personal information we have access to. If you wish to exercise your
rights concerning your rights defined in the GDPR, please contact our Data
Protection Officer (the “DPO”) at privacy@moniwar.io. By accepting this
privacy policy, you understand that you may be asked to provide additional personal
information by our DPO in order to process your wish to exercise your rights to view,
correct, delete, and limit your personal information and agree that this may be limited
if you do not provide us with the additional personal information.
13.7 If we have collected and processed your personal information with your
consent, then you can withdraw your consent at any time. Withdrawing your consent
will not affect the lawfulness of any processing we conducted prior to your
withdrawal, nor will it affect processing of your personal information conducted in
reliance on lawful processing grounds other than consent.
13.8 Moniwar has assigned a designated DPO as stated in the GDPR to
handle your requests, inquiries, and opinions regarding your personal information. If
you have anything to say to us regarding your personal information, please contact
our DPO at the contact information below.
- Company: Moniwar
- Contact: contact@moniwar.io
14 Compliance to Regulations of Local Jurisdictions
Wonder People respects and complies with the regulations of local jurisdictions. We
prohibit the access of our services from locations which our service is seen illegal
based on the regulation imposed by the local jurisdiction. By agreeing to this Privacy
Policy, you agree that your location data may be collected and used by us to
determine if you are using our services in a location where our service is deemed
illegal, ad you understand that we may limit your access to our services if this is the
case.